Privacy Policy

Last Updated: August 15, 2026

1. Information We Collect

We may collect information that you provide directly when you browse our website, create an account when available, place an order, contact customer support, or otherwise interact with Muamshai.

Depending on how you interact with our website, the information we collect may include:

• Contact information: such as your name, email address, and other contact details you provide.
• Order information: such as products purchased, order details, shipping information, and order history.
• Payment information: information required to complete a transaction through the payment services available at checkout.
• Customer service information: information you provide when contacting us about an order, return, refund, delivery, or other inquiry.
• Technical information: information associated with your interaction with our website, such as browser, device, and website usage information.

2. Information You Provide

Information may be provided when you complete a checkout form, submit an order, contact us by email, request assistance, submit a return or refund request, or otherwise communicate with Muamshai.

We ask customers to provide accurate information so that orders can be processed correctly and customer support requests can be handled efficiently.

3. Information Collected Automatically

When you visit the Muamshai website, certain technical information may be collected automatically by the website or by services that help operate the website.

This information may include:

• Browser type and version
• Device type and operating system
• Pages or products viewed
• General website interaction information
• Technical information used to maintain website performance and security

This information helps us understand how visitors use the website and identify technical issues that may affect the shopping experience.

4. How We Use Information

Information collected by Muamshai may be used for purposes such as:

• Processing and fulfilling customer orders.
• Providing shipping and delivery information.
• Processing returns, refunds, and other order-related requests.
• Responding to customer questions and support requests.
• Communicating with customers about orders or service-related matters.
• Maintaining and improving website functionality.
• Detecting and preventing fraudulent, unauthorized, or harmful activity.
• Maintaining the security and reliability of our website and services.

5. Order and Payment Information

When you place an order, certain information is necessary to process the transaction and deliver your purchase. This may include your name, email address, shipping address, order details, and information associated with the selected payment method.

Payment transactions may be handled through third-party payment providers. Payment providers may collect and process payment information according to their own privacy policies and terms.

Muamshai uses payment information only as necessary to support the transaction, order processing, refunds, customer service, and related business operations.

6. Cookies and Similar Technologies

Muamshai and certain service providers may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.

Cookies are small data files that may be stored on your device when you visit a website. Some cookies are necessary for website functions, while others may be used for analytics or other website features.

Your browser may provide settings that allow you to manage or restrict certain cookies. Disabling some cookies may affect how certain website features operate.

7. How We Share Information

Muamshai may share information with service providers when reasonably necessary to operate our store and provide requested services.

Depending on the service involved, these providers may assist with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting and technical services
• Website analytics and performance
• Customer support and communication

Service providers receive information only as appropriate for the services they provide to us or to you. They may have their own privacy practices that apply to information they process.

8. Shipping and Delivery Providers

To fulfill and deliver orders, relevant order and shipping information may be provided to the delivery service responsible for transporting your package.

This information may include the recipient's name, shipping address, order reference, and other information necessary for delivery.

Muamshai may use delivery services including USPS, UPS, and FedEx, depending on the shipment and destination.

9. Customer Communications

We may use the contact information you provide to communicate with you about your orders, shipping status, payment issues, returns, refunds, customer support requests, or other service-related matters.

These communications are intended to help complete transactions and provide customer service.

If you contact us by email, we may retain the information contained in your message so that we can respond to your request and maintain an appropriate record of the customer service interaction.

10. Data Security

Muamshai takes reasonable steps to protect information handled through our website and business operations. We use appropriate technical and organizational measures intended to reduce the risk of unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their own accounts, devices, passwords, and personal information.

11. Information Retention

Muamshai may retain information for as long as reasonably necessary to provide services, complete transactions, maintain business and transaction records, respond to customer requests, resolve disputes, prevent fraud, and support other legitimate business purposes.

The period for which information is retained may vary depending on the type of information and the reason it was collected.

12. Your Choices

Depending on the type of information and how it is used, you may have choices regarding certain communications or information you provide to us.

You may contact us if you believe information associated with your order or customer account needs to be corrected or if you have a question about how your information is handled.

Browser settings may also allow you to manage certain cookies and similar technologies used on websites.

13. Children's Privacy

The Muamshai website is intended for general shopping purposes and is not directed toward children. We do not knowingly request personal information from children for the purpose of independently completing purchases.

If you believe that a child has provided personal information to us in a manner that should not have occurred, please contact our support team so that the situation can be reviewed.

14. Third-Party Websites and Services

Our website may contain links, integrations, or services provided by third parties. When you interact with a third-party website or service, the information you provide may be handled according to that third party's own privacy policy and terms.

Muamshai does not control the privacy practices of independent third-party services. We encourage customers to review the privacy information provided by those services when appropriate.

15. Fraud Prevention and Website Security

Information may be used to identify, investigate, and prevent suspicious transactions, unauthorized activity, fraud, abuse, or attempts to interfere with the website.

These measures help protect customers, transactions, website systems, and the overall reliability of Muamshai services.

16. Updates to This Privacy Policy

Muamshai may update this Privacy Policy from time to time to reflect changes to our website, services, business operations, or information practices.

When changes are made, the updated version will be posted on this page together with a revised "Last Updated" date.

We encourage customers to review this page periodically so they can remain informed about how information is handled.

17. Contact Us

If you have questions about this Privacy Policy, want to ask about information associated with your order, or need assistance with a privacy-related request, please contact Muamshai customer support.

When contacting us about an order, please include your order number and the email address associated with the purchase whenever possible. This helps us locate the relevant information and respond more efficiently.